resume - the facts


Tahiya Marome




M.A. Instructional Technology, (emphasis: E learning & Gaming), San Jose State University, San Jose, CA, 2006

Bachelor of Arts with Honors in English Literature, UC Santa Cruz, Santa Cruz, CA 1989


Employment History


Media & Technology Manager  Hope Services, San Francisco Bay Area, CA... 2017 - Present

  • Oversee media and technology for 8 sites for Hope Services EMCC programs
  • Support, train, teach and coach adults with developmental disabilities to create media on personal and professional devices
  • Design, develop, deliver and oversee programs and projects that give voice and authority to the experiences and stories of Hope EMCC clients
  • Design, develop, deliver and evaluate staff training and performance in the delivery of media activties and learning experiences
  • Support community inclusion for clients by broadcasting client-created media to general consumption channels and ensuring all clients have the tools and skills to effectively use personal media tools and devices
  • Promote client stories and voices in the community through outreach and ever-expanding bases that share and publish client output
  • Plan and oversee an annual Hope Media Festival to be inaugurated in October 2018


Writer, Learning Cultivator, Artist, Micro-preneur  ReaLearning, San Jose, CA... ongoing

  • Write fiction and non-fiction works of various lengths for reading, filming or performance
  • Create works of visual and textile art
  • Create online and hybrid learning events
  • Illustrate works of my own and others
  • Create info-graphics
  • Establish various micro-enterprises reflecting my own innovative solutions to various challenges I perceive in the world
  • Promote a world-wide meme that free, unlimited, quality education for everyone, for life, is the mark of a civilized and sustainable society.

Instructional Designer, Anritsu, Morgan Hill, CA 2010–2015

  • Work with subject matter experts to design, develop, deploy, evaluate and update eLearning and instructor-led training for external customers and in-house employees.
  • Directed selection, development and implementation of customer-facing LMS deployment
  • Create, track and manage all customer-facing eLearning offerings through the LMS
  • Work with SME’s to develop eLearning offerings on highly technical materials, including simulations of complex instruments
  • Use industry-standard software to create and deploy video, interactive media, SCORM compliant output, HTML and CSS, online assessments, audio recording, animation, and screen capture software for delivery through the LMS, and as stand-alone events, for customers and employees
  • Propose, research and select an audience response system for instructor-led training to improve and increase feedback channels between participants and instructors
  • Shoot, edit and deploy video for instructor-led procedural training to improve consistency of modeling and provide options for differentiated instruction in learner groups with widely divergent skills
  • Design new instructor-led courses that leverage the audience response system as a progressive assessment tool, effectively blending theoretical assessment into hands-on procedural training, significantly reducing learner stress and improving learner outcomes
  • Re-design central ILT certification course on highly technical RF instruments and theory to increase class size from 8 to 12 participants with improved customer satisfaction ratings and no increase in delivery cost
  • Educate subject matter experts working as instructors in adult learning theory and cognitive science research to increase their repertoires of instructional strategies and ability to support participants with learning disabilities

Technology Training Specialist, Foothill College, Los Altos, CA 2006–2010

  • Earned Technology Focus Award from the California Community College Chancellor’s Office for contributions to the Community College Open Textbook Project.
  • Web developer for the Community College Open Textbook Project, an HP grant funded enterprise
  • Designed, delivered, and evaluated in-person and online training for distance faculty
  • Trained on copyright law, accessibility technology, multimedia tools, and course management software
  • Delivered trainings in person, online, synchronous and asynchronous, as well as self-directed instruction
  • Provided 1:1 tech support to distance faculty
  • Oversaw and promoted faculty multi media lab and web site exclusively for distance learning technologies

Training Coordinator, Achievekids, San Jose, CA 2005–2006

  • Analyzed needs of teams, sites, and agency to develop measurable training objectives
  • Coordinated input of Certified Behavior Analysts to develop training series on Applied Behavior Analysis
  • Designed and created job aids and on-line tools for use in training and community environments
  • Drove training component of an agency-wide change in curriculum and program delivery
  • Worked with technology consultants to identify technology-supported staff development objectives
  • Researched, analyzed, and reported on 160 assessment instruments to create agency’s assessment matrix
  • Created and administered agency’s first-ever training database to track all training related activity
  • Administered training budget for all internal and external training expenditures, including individual employee stipends and dissemination of discretionary training funds by committee vote.
  • Coordinated annual, two-day staff development event at two campuses, including external presenters

Teacher, Achievekids, San Jose, CA 2004–2005

  • Supervised and coached staff of 5 paraprofessionals
  • Designed job aides and instructional supports for staff and students
  • Developed and delivered custom curriculum to adolescents with moderate to severe disabilities
  • Presented agency-wide trainings
  • Coached agency staff in application of research-based training and behavioral interventions

Teacher, Starlight High School, San Jose, CA 2003-2004

  • Modified and delivered customized Math curriculum to adolescents with severe emotional disturbance
  • Spearheaded initial design of vocational training program for community treatment facility

Substitute Teacher, San Jose Unified School District, San Jose, CA 2002-03

  • Taught K-12 classroom, all subjects and special education

Teacher, Sunnyvale School District, Sunnyvale, CA 2001-02

  • Modified and delivered curriculum to adolescents with severe emotional disturbance
  • Supervised and coached staff of paraprofessionals

Graphic Designer/Copy Writer, Feely & Associates, Sunnyvale, CA 1997-2001

  • Delivered graphic design and original art illustration for print and web
  • Managed print and electronic publishing projects from inception to delivery
  • Originated and created new product line

Office Coordinator, HOPE Rehabilitation Services-Supported Living, San Jose, CA 1995-97

  • Developed, implemented, and maintained first relational database used to manage the program
  • Created PowerPoint training and wrote documentation for database
  • Wrote, designed, and produced marketing materials for community outreach

ESL Teacher, Metropolitan Adult Education Program, San Jose, CA 1992-95

  • Delivered English Instruction to adult learners with 85% success rate at exit

Instructor, HOPE Rehabilitation Services, San Jose, CA 1989-93

  • Managed and fulfilled light industrial packaging and fulfillment contracts with workers with disabilities
  • Increased productivity of disabled workers by an average of 20% using innovative job aids
  • Developed curricula to train clients toward vocational objectives in competitive work environment


Performance Improvement/Training

  • Established multi-media lab and web site for distance faculty
  • Created first-ever formal training for new paraprofessionals serving students with disabilities
  • Developed a series of behavioral intervention trainings that resulted in a 68% drop in physical interventions and restraints with assaultive students
  • Developed, coordinated, and delivered annual two-day training event at two campuses simultaneously
  • Created a training video on equipment usage that reduced repair work needs by 80%

Publishing/Graphic Design/Marketing

  • Web developer for the Community College Open Textbook Project:
  • Redesigned and edited agency newsletter, increasing readership by over 50%
  • Spearheaded firm’s first marketing plan, resulting in 20% increase in client base
  • Conceived and created new product line to sell web authoring services


Software & Creative

  • Adobe Creative Suite, eLearning Suite, Premiere Pro, AfterEffects
  • BlackMagic ATEM Television Studio Switcher
  • SmartBuilder: interactions, simulations and games authoring
  • Original illustration, voice over, animations, special effects, television switching production for live courses
  • Totara/Moodle LMS, Etudes LMS

Instructional Design/Training/Performance Improvement

  • Plan and conduct thorough, learner-focused needs assessment to identify measurable goals
  • Identify levels and means of formative and summative evaluation correlated to objectives
  • Verify relevance and accuracy of content with subject matter experts
  • Design and develop curricula, materials, and procedures for training delivery and evaluation
  • Deliver instruction to wide variety of learners, and assess engagement and retention levels
  • Gather, organize and interpret data throughout the process to sharpen procedures and products

Communication/Soft Skills

  • Excellent written and verbal communication, appropriate in tone and style to any situation
  • Strong public presentation skills combined with the ability to draw out participants and engage groups
  • Effective conflict resolution to achieve stable outcomes
  • Successfully facilitate meetings, occasionally in adversarial relationships



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